Hull City Council invites qualified and interested suppliers to tender for the provision of a 4 year framework agreement with concessions, meaning customers will buy and select services from the framework in meeting their specific outcomes, for the provision of a Citywide Homecare & Community Support Service.The Council will select via evaluation a maximum of 12 suitably skilled and effective homecare agencies, all with the...
Hull City Council invites qualified and interested suppliers to tender for the provision of a 4 year framework agreement with concessions, meaning customers will buy and select services from the framework in meeting their specific outcomes, for the provision of a Citywide Homecare & Community Support Service.The Council will select via evaluation a maximum of 12 suitably skilled and effective homecare agencies, all with the ability to respond effectively to customers wanting to buy their services on a first come first served based. We are seeking innovative and forward thinking homecare providers who understand what is required in delivering a responsive customer facing service.Hull City Council operates a central ECM system that sets out minute by minute billing against Customer outcomes based solutions software.No guarantee can be provided to the successful tenderer(s) of the amount of business to be placed during the continuance of the framework.The new framework will commence on 1.9.2015 until 31.8.2019.Value of the contract — will not exceed 40 000 000 GBP pounds over the terms of contract.Details of current expenditure or potential future uptake are given in good faith as a guide to past purchasing and current planning to assist you in submitting your Tender. They should not be interpreted as an undertaking to purchase any goods or services to any particular value and do not form part of the Contract.Homecare is the term used in Hull to describe Domiciliary Care monitored by the Care Quality Commission, underpinned by the Care Standards 2012, and the Care Act 2014. These services will be commissioned by Hull City Council (HCC) in positive joint partnership with Hull's Clinical Commissioning Group (CCG) for the provision of Part or Fully funded Continuing Health Care and / or planned Reablement Services; in order to meet the assessed needs and desired outcomes of Customers.This service relates to the provision of homecare services, city wide and within Hull City Council's extra care community hubs. The service is generic, and will therefore be available to all adults aged (18) and over, including people with a learning disability, autism, sensory disability, mental health needs, substance-misuse related needs and needs related to HIV.The aim of this service is to ensure that people are enabled to maintain independence and choice within their own home.The service has been designed to meet the requirements of the Personalisation agenda. Personalisation in Hull is concerned with making services fit around the Customer, enabling people to make decisions, maximising their life opportunities and giving them choice and control in the way care and support is delivered.Homecare based in Hulls Extra Care Community Hubs will be undertaken through a mini competition process, as three LOTS at a later date:Lot A1) Hall Road, Orchard Park, North Hull.(60 two bedroom and 5 one bedroom apartments).Lot A2) Hawthorn Avenue, West Hull.(89 two bedroom apartments and 6 one bedroom short stay apartments).Lot A3) Leads Road, East Hull.(60 two bedroom and 96 one bedroom apartments).Please note, all successful suppliers entered on to the framework will be offered the opportunity to tender for (LOT A1 A2 and A3) Homecare based in Hulls Extra Care Community Hubs at a later date (during the term of this framework). The first Hub (Lot A1) is scheduled to open in January 2017, the second Hub (Lot A2) in April 2017 and the third Hub (Lot A3) in July 2017.The total units of Extra Care will be 300 across all three community hubs.The hours of care and support will be based on the below community balance within each extra care community hub:Low level Need — 1 to 10 hours of care or supportMed Level Need — 10 to 25 hours of care and supportHigh Level Need — 25 plus — care and supportUnder this contract the Supplier will be required to actively contribute to the achievement of social objectives. These include: skills development; employment and training opportunities within the locality of where the contract will be delivered; and other added value initiatives throughout the supply chain to support community programmes promoted by the council. Accordingly contract performance conditions may relate in particular to secondary considerations.The Authority envisages that the staff working on the current service may transfer to the Service Provider or its subcontractors, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) (TUPE) along with the Services.