Devon County Council (DCC) requires a new system which will automate financial assessments and provide a comprehensive care billing system to deal with increased service volumes which are expected as a result of the Care Act.A number of adult social care services are subject to a financial means test and charges for care will be made, based on affordability.Devon County Council currently undertakes 10 000 financial assessme...

Devon County Council (DCC) requires a new system which will automate financial assessments and provide a comprehensive care billing system to deal with increased service volumes which are expected as a result of the Care Act.A number of adult social care services are subject to a financial means test and charges for care will be made, based on affordability.Devon County Council currently undertakes 10 000 financial assessments per year of which approximately 4 000 are new cases and 6 000 are reviews. 4 000 residential bills are currently generated every 4 weeks and 2 300 non-residential bills are currently generated every 4 weeks.These volumes are expected to increase following the implementation of the Care Act. Financial assessments can be undertaken by a mobile visiting officer or by telephone by office based staff.In some cases, people can opt to enter into a Deferred Payment arrangement when part of their care fees can be deferred and secured against the value of a property. It is anticipated there would be approximately 10 new applications per month with an ongoing client base of approximately 220 cases.The financial assessments and charges raised are currently based on statutory guidance for Charging for Residential Accommodation Guide (CRAG) and Fairer Charging.

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